FAQs

The USDA states that for a product to be called ‘organic’ it must contain a minimum of 95% certified organic ingredients. We use an average of 90% certified organic ingredients in our products, but we do not claim it to be an organic product by their definition, rather, made with organic ingredients.

We use cetearyl alcohol which is different to ‘regular’ organic grain alcohol. This ingredient is a vegetable source fatty alcohol derived from natural oils and fats (cetyl and stearyl alcohol) used to thicken and stabilize formulations. Cetearyl alcohol helps to impart an emollient feel to the skin without it being overly rich.

Yes, our products range from pH4.5 – 5.5.

No, they are 100% gluten-free.

The propylene glycol we use in our Instant Wrinkle Lift product is derived entirely from vegetable sources. The European supplier we source it from use a catalytic process called hydrogenolysis which converts vegetable glycerin into vegetable propylene glycol. The 0.01% addition of vegetable propylene glycol helps retain the moisture content of skin.

Supporting Fair trade small-scale farming operations around the world can make a difference by helping producers build sustainable livelihoods, diversify their businesses, and even reinvigorate entire sectors of production. On plantations, Fair trade standards contribute to decent working conditions and more freedom of association. Additionally, farmers and workers tend to invest in their local communities, share their knowledge, and innovate to improve their businesses and workplaces, as a company we have seen the benefits of Fair trade extend well beyond the people it supports to where all-women cooperatives are now been set up in South-East Asia where women have come together to form the first all-female cooperative and say that being part of Fair trade has literally changed their lives, and that of their families. This was not as straightforward as it may sound because often in these regions the biggest challenge for women is land ownership. Even though they work side by side with their husbands on their farms, it’s the men who own the land and only landowners are allowed to join a cooperative. So the women have to persuade their husbands to transfer land management rights to them. This then allows them to till part of the land and earn a separate income. Where they previously sat quietly in meetings, keeping their opinions to themselves now, having formed their own Fair trade cooperative, they have given themselves a voice. And this is why we prefer supporting initiatives that allow these farms to remain within the family for future generations, because they are providing a far better and far greater opportunity for women.